Industrial strike action, wars and natural disasters are just a few of the situations that could cripple  the functions of a government or large businesses  and organisations. Delegates will learn how and when to invoke a crisis management plan and what immediate actions should be taken to ensure an effective recovery plan in the event of a crisis.

Who should attend?
This course is beneficial for those who are required to manage or lead a team of skilled staff from different disciplines, in the response to and recovery from, a major civil or organisational emergency. This course will benefit all administrative and facility managers and any officer with the responsibility for crisis or disaster management, including business continuity staff and emergency planners.

Course Objectives: 
By the end of the course delegates will be able to:  Develop a crisis management plan based on best  practice tools and techniques  Identify the composition and function of a crisis  team  Create and test a Crisis Management Plan for your  organisation  Prepare your organisation to deal with a crisis  effectively  Communicate information effectively to your  partners, stakeholders and staff  Demonstrate the skills required to be an effective  manager

• Definition and Nature of a Crisis
• The impact of Crisis on Government and Organisations
• Preparing Structures to Limit the Impact of Crisis
• How to spot the warning signs before a crisis hits
• Concepts of Tactical and Strategic Crisis Scene Management
• Leading a Team through the Decision making process
• Creating an Effective Crisis Management Team
• Create, Test and Implement a Crisis Plan for your Organisation
• Evaluating the Structure and Flow of information during a Crisis
• Impact of the Media and Propaganda during a Crisis
• Implementation of knowledge gained through field visits and study tours
• Case studies, Preparation and Presentation of Action Plans

• Programmes designed and run by the former Director of MBA at University of Oxford
• Courses designed and taught by industry experts and Oxbridge faculty
• Stay ahead of the competition by staying abreast of latest global developments